Aug 15, 21:13 UTC
Resolved - Between 18:55 UTC to 21:00 UTC, we experienced degraded performance for the support.atlassian.com ticket system. The issue has been resolved and the service is operating normally.
Aug 15, 20:27 UTC
Investigating - We are investigating cases of degraded performance for support.atlassian.com ticket system. This may cause delays in receiving responses from Support tickets. We will provide more details as they are available.